The Trusted Advisor: 20th Anniversary Edition. David H. Maister, Robert Galford, Charles Green
The-Trusted-Advisor-20th.pdf
ISBN: 9781982157104 | 336 pages | 9 Mb
- The Trusted Advisor: 20th Anniversary Edition
- David H. Maister, Robert Galford, Charles Green
- Page: 336
- Format: pdf, ePub, fb2, mobi
- ISBN: 9781982157104
- Publisher: Free Press
Epub ebooks for ipad download The Trusted Advisor: 20th Anniversary Edition 9781982157104 ePub
The 20th anniversary edition of the “brilliant and practical” (Tom Peters, author of The Professional Service 50) business classic—now updated to reflect the digital world—provides essential tools and wisdom for all consultants, negotiators, and advisors. In today’s fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one’s discipline is not enough, assert professional advisors David H. Maister, Charles H. Green, and Robert M. Galford. The key to professional success, they argue, is the ability to earn the trust and confidence of clients. In this 20th anniversary edition, Maister, Green, and Galford enrich our understanding of today’s society and illustrate how to be effective communicators in a digital world. Using their model of “the trust equation” they dissect the rational and emotional components of trustworthiness. With precision and clarity, they detail five distinct steps you must take to create a trust-based relationship. Each step—engage, listen, frame, envision, and commit—is richly described in distinct chapters. This immensely accessible book offers “an invaluable road map to all those who seek to develop truly special relationships with their clients” (Carl Stern, CEO, Boston Consulting Group). The authors weave together anecdotes, experience, and examples of both their own and others’ successes and mistakes to great effect. The Trusted Advisor is essential reading for anyone who must advise, negotiate, or manage complex relationships with others.
The Trusted Advisor: 20th Anniversary Edition by - Goodreads
The Trusted Advisor book. Read reviews from world's largest community for readers. The 20th anniversary edition of the “brilliant and practical”
Customer reviews: The Trusted Advisor: 20th - Amazon.com
Find helpful customer reviews and review ratings for The Trusted Advisor: 20th Anniversary Edition at Amazon.com. Read honest and unbiased product reviews
The Trusted Advisor: Amazon.co.uk: Maister, David H., Galford
Buy The Trusted Advisor New Ed by Maister, David H., Galford, Robert, Green, Charles (ISBN: 9780743207768) The Trusted Advisor: 20th Anniversary Edition.
20th Anniversary Edition of The Trusted Advisor | The Get
Join us for a very special webinar on February 10th with Trusted Advisor Associates founder Charles H. Green and his co-author Robert M.
Customer reviews: The Trusted Advisor: 20th - Amazon.com
Find helpful customer reviews and review ratings for The Trusted Advisor: 20th Anniversary Edition at Amazon.com. Read honest and unbiased product reviews
The Trusted Advisor: 20th Anniversary Edition | brookline
Green, and Robert M. Galford. The key to professional success, they argue, is the ability to earn the trust and confidence of clients. In this 20th anniversary edition
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